Applicable only for products with technical issues within the warranty period. For damaged products, customers must raise a complaint within 24 hours of delivery. No refund or exchange will be accepted if the product has no issues. Refunds are only processed for the product price—delivery and processing fees are non-refundable.

• Replacement: Not allowed
• Refund: within 24 hours
• Restocking Fee: Yes

No warranty or return accepted beyond the allowed 24-hour period.

• Replacement: within 7 days (unopened, new)
• Refund: within 3 days (unopened, full box contents, complaint within 24hrs)
• Warranty: As per invoice
• Pickup/Drop: Free within 7 days (UAE only)

Restocking Fee applies. No warranty assumed if not mentioned on the invoice.

Similar policies apply to Tablets, Laptops, Netbooks, Desktops, and Cameras as mentioned above with respective replacement/refund periods and warranty conditions. Non-warrantied models and health/beauty products are **not eligible** for return, replacement, or warranty.